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Frequently Asked Questions

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FAQ’s

General Information

General Questions

Choose one of our listed tours or send us an inquiry with your preferred dates, destinations, and number of travellers. Our team will confirm availability, discuss any adjustments, and guide you through the booking and payment process.

Yes. We can adjust destinations, duration, accommodation, activities, and travel pace according to your interests, dates, comfort preferences, and budget.

We offer adventures worldwide, from tropical islands and mountain treks to hidden cultural gems and thrilling outdoor experiences.

Yes! Whether you’re traveling solo, as a couple, with friends, or in a group, we create experiences that suit your travel style.

We understand plans can change. Our flexible policies allow you to modify or reschedule your trip, depending on the terms of your booking.

Yes! Our dedicated support team is available 24/7 to assist you at any stage of your journey.

Planning Your Tanzania Safari

Safari & Wildlife

The best time for a Tanzania safari depends on what you want to see:

  • June–October (Dry season): Best for wildlife viewing & the Great Migration in Serengeti.
  • January–March: Calving season in the Serengeti (excellent for predator action).
  • April–May: Fewer tourists & lush landscapes (green season safaris).

Top safari destinations include:

  • Serengeti National Park – Best for the Great Migration & Big Five safaris.
  • Ngorongoro Crater – High wildlife density, ideal for a day safari.
  • Tarangire National Park – Known for large elephant herds.
  • Selous Game Reserve (Nyerere National Park) – Off-the-beaten-path, with boat safaris & walking tours.

3-5 day safari is great for a quick adventure, while 7-10 days allows for a more immersive experience, including Serengeti, Ngorongoro, and other parks.

  • Light, breathable clothing (neutral colors)
  • A good camera with zoom lens
  • Binoculars for wildlife viewing
  • Sunscreen, hat & sunglasses
  • Comfortable walking shoes
  • Insect repellent & personal medications

Relaxing on Tanzania’s Coast

Beach Holidays

Zanzibar offers stunning beaches and rich culture. Must-do activities:

  • Stone Town Tour – Explore Zanzibar’s history & spice markets.
  • Safari Blue Tour – A dhow sailing experience with snorkeling & seafood lunch.
  • Nakupenda Sandbank Trip – Crystal-clear waters & white sandbanks.
  • Prison Island – See giant Aldabra tortoises.
  • Snorkeling & Diving – Mnemba Atoll is a top spot for marine life.

The best months for a Zanzibar beach holiday are June to October (dry season) and December to March (hot and sunny).

Preparing for Your Climb

Mountains & Trekking

Popular routes include:

  • Machame Route (6-7 days) – Most scenic & popular.
  • Lemosho Route (7-8 days) – High success rate, gradual ascent.
  • Marangu Route (5-6 days) – The only route with hut accommodations.
  • Rongai Route (6-7 days) – Less crowded & dry side of Kilimanjaro.

No technical climbing skills are required, but good fitness is necessary for the high altitude and long trekking days.

  • Warm layers (down jacket, gloves, thermal wear)
  • Waterproof jacket & hiking boots
  • Sleeping bag (suitable for -10°C to -20°C)
  • Headlamp & trekking poles
  • Snacks & hydration pack

Secure Your Journey with Confidence

Booking & Payment

You can book a tour through our website or contact us via WhatsApp, email, or phone. A 30% deposit secures your booking, with full payment required before departure.

We accept:

  • Bank transfers
  • Mobile money (Mpesa, Airtel Money, Tigo Pesa)
  • Credit/Debit cards (Visa, Mastercard)

Our cancellation policy depends on the tour type. Generally: cancellations must be made in writing. Refunds are subject to the following:

  • 60+ days before travel: Full refund minus an admin fee.
  • 30-59 days before travel: 50% refund.
  • Less than 30 days: No refund.
  • Refunds for changes or cancellations due to third-party providers (e.g., airlines, hotels) are governed by their policies.

We recommend travel insurance to cover unexpected cancellations.